5 Easy Steps to Improving Your Security Guard Service
When property managers employ security guard companies they have a picture in your mind of what their contract security force will look like, but also often what they get isn’t what they envisioned. What we have discovered is that most security guard companies are capable of supplying the support that property managers want, but also often do not due to a lack of continuing quality management processes.
Safety guard companies are unlike any seller that a home manager usually hires. If you employ a painter, you can see whether they do their tasks by looking at the walls. However, when you employ a security guard business, how often can you see whether the protector organization is performing their job which includes running background checks and drug screenings, providing great training for your guards, and efficiently tracking and supervising your defenses. In most cases they probably are, but it is important to employ a method of verification and quality management to ensure that issues associated with the lack of doing these tasks don’t begin to occur.
In this guide we’ll discuss five (5) simple steps to improving your safety guard service and attaining what you imagine as your perfect mobile security London.
Screen Your Guards Qualifications
In many nations, guards have been mandated to have a specified level of training before they can begin working as security guards. If your state is among those states, ensure that your security guard organization is compliant.
If you’re in a country where there are no state requirements for shield certificate, then investigate the type of training that is being supplied by your security company and ask yourself does it look adequate.
It is also your security guard firm performing history and drug screenings on all your guards BEFORE they send them to your own property? If they are, they ought to be supplying you with verifications. Otherwise, why?
Another excellent way to screen whether the protector is a good fit for your property is to perform a short”interview” to get a sense of the guard and also to explain your expectations. This first dialogue can tell you a good deal about what to expect from that guard and it gives you an opportunity to request a different guard if you think that it is essential.
Evaluate Guard Training
Although most security guard companies have a very comprehensive orientation that introduces every guard to the business itself, in several cases the shield’s orientation to his assigned land isn’t as complete. We predict the orientation for the assigned land”Site Specific Training”. Find out what your website specific training looks like:
• Can it occur at your premises?
• How long is each officer trained?
• How long can the security firm double lender?
• How thoroughly are your post requests clarified?
Determine the answer to every one of these questions and be sure that they match what you feel is sufficient. You should even think about sitting in on your safety guard company’s orientation and also your website special training to get an understanding of what goes into preparing a guard to operate at your premises.
Review Your Guard’s Supervision
Protect supervision is among the more important factors of very good security guard support. When security companies deliver poor oversight, there isn’t enough emphasis put on preventing errors, problems, and complaints. Lack of oversight also removes the chance for the protector to understand and better understand their duties. If the guards aren’t being supervised, they begin to feel that their job isn’t significant and they begin to find themselves as less of a region of the security team. When guards don’t feel like part of your team it generally contributes to unacceptable practices like unprofessional behaviour, tardiness, and even theft.
Based on the arrangement of your contract, onsite managers may not be included. If your contract doesn’t demand on-site supervision, how can your security guard firm remotely supervise its guards? Outside of the normal security firm field manager spot checks, the two methods of distant oversight that prove most successful are: Officer Check-Ins
In case your guards must make rounds of your premises, then a method for tracking them while on duty is indispensable. Officer Tour Tracking Systems provide a distant means of tracking the guards while they are on your premises. These tracking systems allow the security guard business to track the time and log the activity of these guards while they are making rounds to several areas on your premises. Most Officer Tour Tracking Systems can create reports that enable the safety guard firm to quickly get an understanding of whether the protector is making rounds. The property manager also needs to be provided with an abridged version of those reports.
In addition to Officer Tour Tracking systems, we’ve discovered that using a method for guards to check in regularly with the safety guard company provides a way of earning sure that each guard is secure and alert. By having guards check-in regularly with the safety guard business, at least every 30 minutes, guards feel that their safety is important and that being awake and attentive is also an significant part their job.
Inspect Your Favorite
After hours inspections of your defenses are almost always good ways of finding out just what is occurring with your safety while you aren’t there. During these inspections, be sure to ask your safety guards questions about their duties and responsibilities to ensure that they understand their tasks. In fact, we suggest getting your safety guards audited regularly, formally (i.e. post inspection) and informally (i.e. secret shopped) with a licensed security consultant as part of your continuing security program.
Businesses like Asymmetric Strategies provide a free service aimed at doing precisely that. Bear in mind, when selecting a security consultant be sure that the consultant isn’t really a security guard business. If that’s the case, your audit is guaranteed to turn up issues with your existing security guard business.